Most of the airport transfer service providers, except for just a few, would ask you to rate their service, after you have availed it. The ones in the Gold Coast are no exception.
Now, when it comes to rating the service of these companies, there has to be a specific technique that should be followed. Fret not, for it’s not a rocket science. It should be based on specific parameters, and it’s all about the service provider meeting those parameters in an effective and pro-customer way.
You need them for reviewing the service and helping others in their search for one. So be a good Samaritan and rank the service.
How to do so? Here are clues.
See how punctual they are
You need to have a hard look at the punctuality of the company that offered you airport transfers at Gold Coast. Remember, punctuality IS the key to the success of these services, and you need to be alert enough to rate the company against this parameter.
How flexible are they?
Also, you need to take into account the flexibility they offered. For instance, consider the way they responded to your last minute change of plans or your changing compulsions that affected your daily schedules.
Rate on the condition of the car
This is another extremely critical parameter that you need to rate the service provider for. Take into account the type of car you were provided, it’s condition, and the way it served your purpose.
Last but not the least, rate on the performance of the chauffeur. Take into account the person’s attitude, the way the person interacted with you, the person’s performance at the wheels and of course the person’s adaptability, and ability to respond to your needs.
So that’s it. These are the qualities that you need to rate a typical Airport transfer company for, as these are the parameters that after all, make the difference between a good and an average company.
Hence, the catch lies in selecting a reputed and a seasoned company so that you do not have to rate the company poorly against these parameters.